Caroline started her career in (re)insurance technology in 1990, working for a specialty insurance software provider, and has worked across the world implementing large scale programmes in Bermuda, the United States, Canada and Asia.

With a specialist interest in digital technology and the culture change needed to succeed in the future of work, Caroline is a leader of transformational change.

Declan is a Chartered Marketer with over 25 years’ experience in sales and marketing. Much of Declan’s work has been in financial services marketing. Prior to joining brandformula he worked for, Marsh, Aon, RSA and Independent in senior marketing and business development roles.

His experience encompasses B2B and B2C marketing with a specialism in large global accounts. He has worked on major proposition development and rebranding projects. Declan believes showing a ROI is crucial to marketing success and has utilised CRM systems such as Salesforce to deliver results.

Goal and deal orientated, firmly committed to seeking opportunities to drive business change and add commercial value. A personable team player, with strong people skills affords the ability to successfully bridge the gap between senior management and the underwriting population.

Vivian Leinster joined MS Amlin in April 2018 as Chief People Officer bringing over two decades of experience in Human Resources. Originally from Sydney, Australia, Vivian has been living and working in the UK for over 20 years.

Previously at Bupa UK, Vivian led Human Resources as People Director since 2014, was a key partner to the Bupa UK CEO and a member of the executive team. She was responsible for the people, cultural and change agenda across the business, including significant acquisition and divestment activity. From 2004 to 2014, Vivian held a number of senior HR roles at BT leading the transformation of the employee experience and developing areas of leadership, employee engagement and change management.

Vivian believes that great customer experience starts with a great people experience which ultimately delivers business performance. She prides herself on being a values driven leader with the reputation of building and leading high performing teams and comes with an established track record in driving transformation from start-ups to turnarounds and large corporates.

Wendy joined the IICF when the UK division launched in June 2015. Since this time has worked with Board members to establish and grow the Foundation in the UK. She has successfully held fundraising events including an annual Charity Ball and conference on Leading Across Generations to raise funds for grants to charities in areas of education and social mobility.  She also leads an Associate Board of 30 young professionals who support the Foundation’s communications, events and volunteering.

In previous roles, Wendy helped companies including AIG, Pfizer and Diageo achieve their commercial aims by successfully delivering strategic plans, leading business change projects and developing and implementing business and corporate responsibility (CR) strategies that improve performance and strengthen responsible business practices.

Sarah has worked within the Financial Services sector (Loss Adjusting) for over 30 years. Having joined Sun Alliance as a professional trainee in 1976, not knowing anything about insurance, she has gone on to become probably the first female loss adjuster, joining Thomas Howell Selfe in 1978. Her career progressed from junior to major loss adjuster for 16 years before moving into management.

 Sarah became Branch Manager, then Regional Manager and then formed the Corporate and Major Incident Team at what had now become Crawford, following its acquisitions of Thomas Howell Group. For Sarah`s last 10 years at Crawford she became Managing Director of their Global Technical Services with responsibility for teams in Construction, Engineering, Power, Energy, Marine, Major Loss (property and casualty), and Aviation. This was on a UK and International basis. She also oversaw responses to catastrophe events in Chile, Thailand, Japan and New Zealand.

 Following a career changing decision she set up her own consultancy business working on strategic planning and training in the fields of damage mitigation and structural engineering as well as a bit of loss adjusting of course.

 However, in 2017 Cunningham Lindsey came calling and she joined them as Director with responsibility for Corporate Risks and Specialist Practice Groups; this also included business development of these areas. When Sedgwick acquired Cunningham Lindsey Sarah also became responsible for launching EFI Global in the UK; their area of the business looking at cause and origin investigations and environmental adjusting and consultancy.

Sarah is a passionate gardener and also enjoys tennis and playing bridge. Between her and her husband they have six children and eight grandchildren, which also keeps her busy in her spare time.

Linda has worked within the Financial Services sector (Retail Banking and Insurance) for nearly 25 years all within IT. Having joined LloydsTSB in 1995 not knowing how to work a computer she has gone on to lead large scale integration and transformation teams. After 18 years in Lloyds Banking Group Linda made the move to Chubb Insurance 6 years ago.

Linda has held a variety of roles within Service Delivery, Project Management, Application Development and Stakeholder Management. In her current position she is accountable to 3 lines of business in 24 countries for all IT strategy, projects and services.

Throughout her career she has been through a number of M&A’s and has gained a significant amount of experience navigating organisational change, managing her own career and leading teams through massive change. She was heavily involved in the £3.2b account migration between Lloyds TSB and HBOS plus the Ace and Chubb merger.

Linda is a Board Trustee of the Nene Park Trust charity

She is a passionate gardener, loves to watch sport especially rugby, enjoys travel, food and outdoor activities.

Gary thrives on challenges and constantly looks to improve and simplify to aid understanding. In one project he increased throughput from 25 to 96 transactions per second by creating a centre of excellence for performance testing exceeding required performance metrics by 78%.

Gary leads inclusive and diverse teams, with a common purpose to deliver on commitments. He has excellent stakeholder management, with good judgement supporting the successful delivery of complex and regulatory investment portfolios.